Shift Lead - Nashville

DoorDash DoorDash · Consumer · Nashville, TN · 112 Order Fulfillment

DoorDash is hiring a Shift Lead for their DashMart fulfillment centers. This role involves managing daily operations, including order fulfillment, inventory management, and team leadership, in a fast-paced warehouse and potentially light-prep kitchen environment. The Shift Lead will ensure high-quality customer order delivery and maintain operational efficiency and safety.

What you'd actually do

  1. Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training.
  2. Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  3. Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  4. Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
  5. Contribute ideas to improve our quality and customer experience.

Skills

Required

  • self-motivated
  • positive attitude
  • team player
  • high integrity
  • ability to be on your feet and move heavy products
  • physically able to lift up to 50 lbs
  • operate a pallet jack and hand truck
  • high school diploma or GED equivalent
  • at least 18 years of age
  • organized
  • proficient in Google Docs and Google Sheets
  • flexibility in schedule

Nice to have

  • college diploma

What the JD emphasized

  • proven track record of success in food and beverage, warehouse, and/or retail environments