Shift Lead - Sharon Hill

DoorDash DoorDash · Consumer · Sharon Hill · 112 Order Fulfillment

Shift Lead role at DoorDash's DashMart fulfillment center, responsible for overseeing daily operations, including order fulfillment, inventory management, and team guidance. Focuses on ensuring quality, safety, and customer satisfaction in a fast-paced physical environment.

What you'd actually do

  1. Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training.
  2. Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  3. Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  4. Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
  5. Contribute ideas to improve our quality and customer experience.

Skills

Required

  • Proven track record of success in food and beverage, warehouse, and/or retail environments.
  • Ability to be on your feet and move heavy products.
  • Ability to lift up to 50 lbs.
  • Ability to operate a pallet jack and hand truck.
  • High school diploma or GED equivalent.
  • At least 18 years of age.
  • Organized and proficient in Google Docs and Google Sheets.
  • Flexibility in schedule.

Nice to have

  • College diploma