Shift Lead - South Tacoma

DoorDash DoorDash · Consumer · Tacoma, WA · 112 Order Fulfillment

DoorDash is seeking a Shift Lead for their DashMart fulfillment center in Tacoma. This role involves managing daily operations, including warehouse and kitchen processes, inventory management, and ensuring customer orders are fulfilled accurately and efficiently. The Shift Lead will guide Operations Associates, serve as an escalation point, and contribute to operational improvements. The ideal candidate has experience in food/beverage, warehouse, or retail environments, is self-motivated, a team player, and physically capable of lifting up to 50 lbs and operating warehouse equipment. A high school diploma is required, and a food handling certificate must be obtained. The role offers competitive pay, benefits, and opportunities for advancement.

What you'd actually do

  1. Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
  2. Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  3. Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  4. One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example. You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for our customers.
  5. Help improve operations: Contribute ideas to improve our quality and customer experience.

Skills

Required

  • Self-motivated
  • Positive attitude
  • Team player
  • High integrity
  • Experience in food and beverage, warehouse, and/or retail environments
  • Ability to be on feet and move heavy products
  • Ability to lift up to 50 lbs
  • Ability to operate a pallet jack and hand truck
  • Ability and desire to obtain and maintain a food handling certificate
  • High school diploma or GED equivalent
  • At least 18 years of age
  • Organized
  • Proficient in Google Docs and Google Sheets
  • Flexibility in schedule

Nice to have

  • College diploma

What the JD emphasized

  • proven track record of success in food and beverage, warehouse, and/or retail environments
  • physically able (with or without accommodation) to lift up to 50 lbs
  • operate a pallet jack and hand truck
  • ability and desire to obtain and maintain a food handling certificate