Site Operations Manager, Global Manufacturing Operations

Google Google · Big Tech · Amsterdam, Netherlands

This role manages contract manufacturing operations for Google Cloud's data center hardware, including storage, compute, machine learning, and network technology. It involves leading cross-functional teams, assessing business risks, optimizing KPIs, shaping partner strategy, and streamlining processes to ensure capacity meets customer demand. The role requires experience in contract manufacturing, vendor management, and data analysis, with a focus on operational excellence and building resilient capacity.

What you'd actually do

  1. Oversee contract manufacturing operations for a specific site or region, covering Google Cloud’s data center hardware, including storage, compute, machine learning, and network technology.
  2. Lead cross-functional collaboration across contract manufacturers, NPI, engineering, supply chain, planning, quality, and production teams.
  3. Assess business risks and optimize key performance indicators to ensure capacity remains flexible enough to meet customer demands.
  4. Shape partner selection and long-term strategy. Mentor the contract management team, utilizing key performance indicator (KPI) data and field quality reports to provide actionable feedback.
  5. Streamline processes and sharpen communication across platforms and teams by clarifying ownership and closing gaps in roles and responsibilities.

Skills

Required

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in a customer or client-facing role supporting Contract Manufacturing (Engineering focus).
  • 5 years of experience managing contract manufacturers (CMs) or clients or vendors.

Nice to have

  • MBA or Master's degree.
  • CSCMP certification.
  • 7 years of experience using data analysis to drive decision making.
  • 7 years of experience building relationships with stakeholders or clients.
  • Experience in data center equipment environments or computer component manufacturing.
  • Excellent problem-solving skills with the ability to apply structured thinking and logic to your work and provide solutions to challenge.