Smb Account Executive, Client Management

Asana Asana · Enterprise · Chicago, IL · SMB

Asana is seeking an Account Executive to lead the go-to-market strategy for their new AI-powered client portal, Asana Client Management (ACM). This role involves owning the full sales cycle, building pipeline, converting leads, and collaborating with product and engineering teams to shape the product's positioning. The ideal candidate has SaaS sales experience, an understanding of AI/LLMs and their business applications, and experience selling to operations leaders.

What you'd actually do

  1. Own the full sales cycle for agency and professional services buyers, from prospecting through close.
  2. Build pipeline through outbound to a named book across primary verticals: Advertising & Marketing, Media, Digital Services, Design & Creative, and PR.
  3. Convert inbound PQLs from the self-serve trial population with rapid, context-aware responses referencing specific in-product behavior.
  4. Run multi-threaded outbound to COOs, Heads of Delivery, and Heads of Client Services using tailored, signal-based outreach.
  5. Work a mix of existing Asana customers expanding into ACM and net-new accounts displacing competitors in fast-paced deal cycles.

Skills

Required

  • 2+ years of quota-carrying SaaS sales
  • Understanding of AI LLMs and GPTs
  • Experience selling to COOs, operations leaders, or delivery heads at professional services firms
  • Strong discovery instincts
  • Able to explain why AI operating on a client-portal trigger layer is structurally different from operator-initiated tools
  • Proven ability to run multi-threaded deals
  • Proficiency with Salesforce, Outreach (or equivalent), and Sales Navigator

Nice to have

  • Experience with incubation or early-stage go-to-market
  • Familiarity with the agency technology landscape
  • Background in competitive displacement
  • Curiosity about AI tools and emerging technologies
  • Willingness to learn and leverage AI tools

What the JD emphasized

  • AI tools
  • AI LLMs and GPTs
  • AI operating on a client-portal trigger layer