アソシエイトアカウントマネージャー・smb Associate Account Manager, Uber Eats Japan

Uber Uber · Consumer · Tokyo, Japan · Sales & Account Management

Uber Eats is hiring an Associate Account Manager for SMB restaurants in Japan. This role focuses on driving business growth and innovation by managing the end-to-end experience for key restaurant partners. The ideal candidate will have strong relationship-building skills, the ability to identify and capitalize on market opportunities, a customer-centric approach, strategic planning abilities, sales acumen, operational skills, and leadership qualities. The role requires balancing mid-to-long term strategy with short-term execution in a fast-paced environment. Key responsibilities include building and maintaining strong partner relationships, understanding partner needs, identifying issues through data analysis, collaborating with internal teams, and achieving sales targets. Requires 3+ years of sales or account management experience in high-growth companies, with a focus on solution selling and data-driven decision-making. Fluency in Japanese is required, with English proficiency being a plus.

What you'd actually do

  1. レストランパートナーとの長期的で強固な関係構築・維持
  2. パートナーのニーズや課題を理解し、適切なサポートを提供
  3. データドリブンな視点で課題を迅速に特定し、必要なリソースや支援を提供
  4. マネージャーおよびリーダーシップチームと連携し、日本におけるSMB組織の将来を構築
  5. オペレーション、マーケティング、カスタマーサポートなど、社内各部門と協業し課題を解決
  6. 月次／四半期の売上目標の達成、またはそれ以上の成果創出

Skills

Required

  • Sales or account management experience (3+ years)
  • Solution sales experience
  • Data analysis and performance metric-based decision making
  • Japanese fluency
  • Ability to build and maintain strong long-term relationships with restaurant partners
  • Understanding of partner needs and challenges
  • Ability to quickly identify issues with a data-driven perspective and provide necessary resources/support
  • Collaboration with internal departments (operations, marketing, customer support)
  • Achieving monthly/quarterly sales targets

Nice to have

  • Experience in the Japanese food and beverage industry or a broad network
  • Understanding of SaaS, internet advertising, or marketplace businesses
  • Project management experience involving cross-functional stakeholders
  • English reading and writing proficiency with a desire to improve skills

What the JD emphasized

  • solution sales experience required
  • 3+ years of sales or account management experience