Snr. Director, GPU Strategic Customers

Oracle Oracle · Enterprise · Nashville, TN +1

Senior Director role leading a team focused on customer success for Oracle Cloud Infrastructure (OCI), specifically managing relationships with top customers building AI-focused workloads. The role involves program delivery, cross-functional alignment, and shaping OCI's roadmap to ensure customer success with OCI's compute, storage, networking, and AI services.

What you'd actually do

  1. Lead a team focused on program delivery for customer programs.
  2. Partner across OCI engineering, product, operations, and support teams to deliver large-scale infrastructure and platform readiness.
  3. Drive execution of complex, cross-functional programs that include hardware deployments, software enablement, and operational readiness.
  4. Build trusted relationships with customer engineering and operations teams, ensuring alignment on milestones, performance, and delivery.
  5. Provide leadership and mentorship to program managers operating in a high-growth, fast-moving environment.

Skills

Required

  • program management leadership
  • complex, cross-functional initiatives at scale
  • customer-facing role in a tech company
  • people management experience

Nice to have

  • Data Center architectures and operations
  • complex customer workloads
  • direct engagement with customers
  • communication
  • presentation
  • relationship-building skills
  • thrive in ambiguity
  • drive clarity
  • deliver results in fast-paced environments