Snr Tpm - Workforce Planning, Workforce Planning (wfp)

Amazon Amazon · Big Tech · CA, BC +1 · Project/Program/Product Management--Technical

The Senior Technical Program Manager will drive the delivery of an enterprise-wide workforce planning platform that replaces offline, spreadsheet-based planning with integrated, AI-powered experiences. This role will leverage machine learning and agentic AI to provide data-driven workforce decisions at Amazon scale, integrating with Finance systems. The platform is launching across major business units and will be the system of record for workforce planning. The role involves managing cross-functional dependencies, leading launch readiness, tracking risks, communicating with senior leadership, and partnering with Product and Science teams.

What you'd actually do

  1. Drive end-to-end delivery of WFP platform capabilities including Segmentation, Plan Mapping, Plan Builder, Permissions, Insights/Recommendations/Alerts, and Science models — managing cross-functional dependencies across engineering pods, science teams, upstream data owners, and downstream partners
  2. Lead launch readiness programs including E2E coordination, Go/No-Go gates, ORR/ASR completion, and Game Day execution
  3. Track and surface risks across multi-team dependency maps; maintain visibility into critical path across backend (AppSync, BFF, Lambda/ECS, DDB), science (Action Solver, CC distribution), and frontend workstreams
  4. Own program communications to senior leadership — writing crisp daily/weekly flash,bi-weekly status updates, MBR updates, surfacing tradeoffs with specificity, and driving decisions rather than deferring them
  5. Coordinate with upstream data dependencies (Finance/GFT, BIS/SBC forecasts, HRBP data via Maple) and downstream consumers to manage data availability risks and scope implications

Skills

Required

  • 5+ years of technical product or program management experience
  • 7+ years of working directly with engineering teams experience
  • 3+ years of software development experience
  • 5+ years of technical program management working directly with software engineering teams experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Experience in technical program management working directly with software engineering teams

Nice to have

  • Experience developing and executing/delivering product and technical roadmaps

What the JD emphasized

  • AI-powered experiences
  • agentic AI
  • system of record for OP1 2027 workforce planning
  • enterprise-wide workforce planning platform

Other signals

  • AI-powered experiences
  • leveraging machine learning, agentic AI
  • system of record for OP1 2027 workforce planning
  • enterprise-wide workforce planning platform