Soc Manager

xAI xAI · AI Frontier · Palo Alto, CA · Security

xAI is seeking a SOC Manager to lead daily operations, manage a team, develop SOPs, supervise security monitoring using tools like Genetec and AI analytics, direct incident response, manage emergency notifications, and collaborate with cross-functional teams. The role requires strong incident management, crisis decision-making, and communication skills.

What you'd actually do

  1. Lead and manage a diverse GSOC team comprising full-time employees and vendor contractors, overseeing scheduling, training, mentoring, and performance evaluations to foster a high-performing unit.
  2. Develop, implement, and maintain comprehensive Standard Operating Procedures (SOPs) to standardize processes and deliver consistent operational excellence.
  3. Supervise security monitoring operations, leveraging tools such as Genetec for access control, video surveillance systems, AI analytics, and integrated platforms.
  4. Direct incident response protocols, including detection, triage, escalation, resolution, and clear, timely communication with executive stakeholders.
  5. Generate detailed incident logs, performance metrics, and post-incident reviews, while proactively identifying and implementing opportunities for continuous improvement.

Skills

Required

  • 5+ years of Corporate Security experience, with at least 2+ years in a managerial or supervisory role.
  • 9+ years of combined security experience across corporate security, law enforcement, or military service.
  • Documented military service or equivalent operational leadership experience
  • Proficiency in Genetec Access Control and Video Management Systems.
  • Familiarity with Envoy, Jira, Slack, and Google Workspace.
  • Experience with AI analytics Software
  • Strong incident management and crisis decision-making skills.
  • Excellent written and verbal communication, capable of briefing executives clearly and concisely.
  • A collaborative mindset and commitment to building high-performing, customer-focused teams.

Nice to have

  • CPP, PSP or equivalent certifications are a plus.
  • 4+ years of leadership experience in military, law enforcement or emergency response.
  • Familiarity with troubleshooting access control and video management systems.
  • Experience in a safety function managing large sites, corporate, or manufacturing environments is desirable.

What the JD emphasized

  • AI analytics Software