Social Media Engagement Intern (summer 2026)

Okta Okta · Enterprise · Chicago, IL · Customer Acceleration-731

This is an internship role focused on social media engagement for Okta and Auth0 Community Team. The intern will manage social channels, engage with the community, amplify content, support programs, and analyze metrics. The role requires strong writing and communication skills, proficiency in social media platforms, and basic analytics. Nice-to-haves include creative tools and video editing skills.

What you'd actually do

  1. Drafting, scheduling, and submitting engaging posts across X, LinkedIn, and Reddit.
  2. Actively monitoring social channels, providing timely responses, and fostering interactive conversations.
  3. Collaborating to promote new educational resources like tutorials, webinars, and blog posts.
  4. Coordinate loyalty, advocacy and expert gamification and reward programs.
  5. Assisting with tracking key performance metrics for social campaigns and contributing to impact reports.

Skills

Required

  • Bachelor's Degree (graduating in December 2026 or Spring 2027) in, Marketing, Communications, Public Relations, Computer Science, or Information Technology
  • High literacy in LinkedIn, X, and Reddit.
  • Exceptional written communication with the ability to translate complex technical concepts into easy to consume content.
  • Familiarity with social media metrics (Engagement rate, CTR, impressions) and tools like Google Analytics and the ability to translate and present data.

Nice to have

  • Basic proficiency in Canva for creating quick social assets.
  • Ability to cut "micro-content" for TikTok, Reels, or YouTube Shorts.
  • Previous experience moderating or contributing to online communities and engaging with members.