The AWS User Experience Products & Platform team is responsible for products that enable AWS users to manage their applications and infrastructure on AWS. Our mission is to deliver an effective and loved user experience that makes it easy for all users to discover, learn, and build on AWS. Today, we own the AWS Management Console, the AWS Console Mobile App, the AWS Chatbot, and the User Experience Platform used by 200+ AWS service teams to develop and deliver their user experience across multiple channels (web, mobile, chat). We are accelerating our investment in agentic AI building an intelligent, agent-powered system that will power the next generation of AWS Management Console development. This will fundamentally transform how service teams build, ship, and iterate on console experiences — replacing manual workflows with AI-driven automation, intelligent code generation, and autonomous agents that understand AWS services end-to-end.
Key job responsibilities
- Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
- Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
- Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
- Design and code the right solutions starting with broadly defined problems.
- Work in an agile environment to deliver high-quality software.
- Architect and build a multi-agent system that automates and accelerates console development for 200+ AWS service teams.
- Design agentic AI workflows that leverage large language models (LLMs), tool-use patterns, and autonomous reasoning to generate, validate, and deploy console experiences.
A day in the life As a software engineer on the team:
- You will solve a breadth of technical problems involving back-end software engineering
- You will design and build software that is highly available, performant, scalable, and extensible
- You will drive measurable business impact — reducing time-to-market for console features, improving developer productivity, and elevating the quality bar for AWS user experiences
About the team The AWS User Experience Products & Platform team is responsible for products that enable AWS users to manage their applications and infrastructure on AWS. Our mission is to deliver an effective, and loved user experience that makes it easy for all users to discover, learn, and build on AWS. Today, we own the AWS Management Console, the AWS Console Mobile App, the AWS Chatbot, and the User Experience Platform used by 200+ AWS service teams to develop and deliver their user experience across multiple channels (web, mobile, chat).
Basic Qualifications
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience in debugging, profiling, and implementing software engineering best practices in large-scale systems
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Knowledge of machine learning model architecture and inference
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, East Palo Alto - 165,200.00 - 223,600.00 USD annually