Imagine building the intelligent bridge between millions of Alexa-enabled devices and Alexa Cloud — services that handle tens of billions of transactions per day, where every millisecond matters. Now imagine doing it at a moment when AI is fundamentally reshaping what that bridge can do. That's the opportunity waiting for you on the Alexa Connected Devices team!
We are looking for a passionate engineer to work on the development of Tier-1 services for Alexa Cloud that power customer-facing experiences across domains — from audio and video to smart home, shopping, and beyond. You'll play a key role in integrating AI-driven capabilities into these experiences — from intelligent personalization and predictive interactions to AI-augmented development practices that accelerate how we build, test, and ship software.
Key job responsibilities
- Build low-latency, low-cost, highly reliable, and highly scalable connectivity services between Alexa-enabled devices and Alexa Cloud
- Design and integrate AI components into connectivity services, evaluating trade-offs across latency, cost, reliability, and accuracy
- Drive and lead software design, development standards, team processes, and code reviews
- Leverage AI-augmented development tools to accelerate design, coding, testing, and debugging workflows
- Deliver high-quality software through working in a dynamic, team-focused Agile/Scrum environment
- Contribute to the professional development of colleagues, improving their technical knowledge and engineering practices — including adoption of AI-first development practices
A day in the life
- Monitor and own the operational health of Tier-1 services processing tens of billions of transactions daily
- Design and build AI-powered, customer-facing features that span domains like smart home, audio, shopping, and more
- Collaborate with partner teams across Alexa — device engineers, ML scientists, and product managers — to deliver end-to-end experiences
- Use AI-augmented tools and practices to ship faster and raise the bar on engineering quality
- Mentor teammates and drive adoption of AI-first development across the team
About the team The mission of the Alexa Connectivity team is to deliver low-latency, low-cost, highly reliable, and highly scalable connectivity between Alexa-enabled devices and Alexa Cloud. The changes we make improve the speed and reliability experienced by end customers when interacting with Alexa devices, and simplify the experience for developers and the rest of Alexa by abstracting connection management from them. The team handles tens of billions of transactions per day.
We are increasingly an AI-first team — embedding intelligence into our services and our development lifecycle. This is a highly visible role to get in at the inception phase, build new AI-enhanced features, and operate a Tier-1 Cloud Service. The ideal candidate is excited about the incredible opportunity that Alexa and Cloud represent, and is passionate about delivering high-quality services in a hyper-growth environment where AI is a core accelerator.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Sunnyvale - 165,200.00 - 223,600.00 USD annually