Software Development Manager, Featured Merchant Algorithm

Amazon Amazon · Big Tech · IN, KA, Bengaluru · Software Development

Manage a team responsible for the machine learning models and algorithms that select the featured offer ('Buy Box') on Amazon's product pages, influencing customer purchase decisions across billions of daily interactions worldwide. This role involves technical direction, stakeholder management, and driving the customer buying experience.

What you'd actually do

  1. Provide technical direction and business expertise to strategize and help launch new businesses and features for our customers.
  2. Use data to justify customer friendly decisions and present customer and financial impact of the changes we make to our stakeholders.
  3. Work closely with engineers, product managers, applied scientists, TPMs, managers, and senior leadership team to understand and drive business impact.
  4. Owns the Tier – I systems and Machine Learning algorithms that selects the offer to be featured on the Buy Box and on Amazon Search Pages.
  5. Ensure that the featured offer provides the best possible customer value based on factors including price, availability, delivery options and customer service.

Skills

Required

  • 3+ years of engineering team management experience
  • 7+ years of engineering experience
  • 8+ years of leading the definition and development of multi tier web services experience
  • Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
  • Experience partnering with product or program management teams
  • Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Nice to have

  • Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
  • Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

What the JD emphasized

  • Machine Learning algorithms
  • customer value

Other signals

  • owns the model which picks that offer
  • blends machine learning models to rank and select the best offer
  • Machine Learning algorithms that selects the offer to be featured on the Buy Box
  • ensure that the featured offer provides the best possible customer value