Software Engineer, Horizontal Ops

Whatnot · Consumer · San Francisco, CA · Engineering

Software Engineer, Horizontal Ops at Whatnot, a livestream shopping platform. The role involves building internal operations tooling, including a workflow engine for intelligent, automated resolutions and AI-powered automations to help ops teams work faster and more reliably. Focus on backend systems, scaling infrastructure, and translating business problems into technical solutions.

What you'd actually do

  1. build new operator-facing tools and systems
  2. scale internal infrastructure
  3. design intelligent AI-powered automations to help ops teams work faster and more reliably
  4. lead solutions end to end
  5. translate ambiguous business problems into clear technical solutions and drive delivery and experimentation

Skills

Required

  • 5+ years of full-time software engineering experience in high-growth startups
  • Backend Expertise
  • Ownership Mindset
  • Product Instinct
  • Problem Solving
  • Team Leadership

Nice to have

  • Python
  • Postgres
  • MySQL

What the JD emphasized

  • AI-powered automations
  • workflow engine
  • intelligent resolutions

Other signals

  • AI-powered automations
  • workflow engine
  • intelligent resolutions