Software Engineer Iii- Sre

JPMorgan Chase JPMorgan Chase · Banking · Wilmington, DE +1 · Corporate Sector

Software Engineer III role focused on Site Reliability Engineering (SRE) within JPMorgan Chase's Enterprise Technology division. The role involves executing software solutions, designing, developing, and troubleshooting, with a strong emphasis on using enterprise-authorized AI capabilities to enhance reliability, operational decisioning, and code quality. Responsibilities include developing secure production code, automating remediation of recurring issues, acting as a point of contact during major incidents, and leading the adoption of AI-assisted reliability workflows. Requires proficiency in reliability best practices, experience with AI capabilities in the work environment, and fluency in a programming language. Experience with observability tools and automation is also expected.

What you'd actually do

  1. Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  2. Uses enterprise-authorized AI capabilities within the work environment to accelerate reliability design and operational decisioning (e.g., incident/post-incident analysis and requirements traceability), validating outputs and handling operational data according to sensitivity and security requirements.
  3. Develops secure high-quality production code, and reviews and debugs code written by others
  4. Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
  5. Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise

Skills

Required

  • Formal training or certification in software engineering concepts plus 5 years of applied experience
  • Proficiency in reliability, scalability, performance, security, toil reduction and site reliability best practices with the ability to implement these practices within an application or platform
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment
  • Ability to set team practices for safe AI usage in operations
  • Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
  • Experience and exposure to observability tools and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
  • Proficiency in automation and continuous delivery methods
  • Experience with troubleshooting common networking technologies and issues
  • Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
  • Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.

Nice to have

  • Ability to identify and solve problems related to complex data structures and algorithms
  • Drive to self-educate and evaluate new technology
  • Ability to expand and collaborate across different levels and stakeholder groups
  • Practical cloud native experience

What the JD emphasized

  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment
  • Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
  • Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.