Software Engineering Manager (ai Quality)

Whoop Whoop · Consumer · Boston, MA · Software

Engineering Manager for AI Quality at WHOOP, focusing on ensuring the reliability, performance, and integrity of AI models that power user insights. The role involves technical leadership in developing robust designs and architecture, as well as people management to foster innovation and continuous learning within a team of AI/ML engineers. The primary focus is on establishing clear metrics and operational excellence for AI initiatives.

What you'd actually do

  1. Partner with product and engineering leaders to uphold our "Measure What Matters" principle, ensuring every AI initiative has clear, visible, and actionable metrics.
  2. Guide a team of AI and ML engineers in developing robust technical designs, architecture, and operational excellence.
  3. Embody our "Decisions Over Consensus" principle, providing clear technical direction and documenting the rationale for high-stakes AI architecture choices.
  4. Foster a culture of innovation, teamwork, psychological safety, and continuous learning, ensuring all team members feel empowered to do their best work.

Skills

Required

  • AI/ML engineering management
  • Technical leadership
  • AI model quality assurance
  • Metrics and operational excellence
  • Team building and management

Nice to have

  • Experience with wearable technology
  • Understanding of physiological metrics

What the JD emphasized

  • ensuring the reliability, performance, and integrity of the AI models
  • clear, visible, and actionable metrics
  • robust technical designs, architecture, and operational excellence
  • high-stakes AI architecture choices

Other signals

  • Ensuring the reliability, performance, and integrity of AI models
  • Guide a team of AI and ML engineers in developing robust technical designs, architecture, and operational excellence
  • Uphold our 'Measure What Matters' principle, ensuring every AI initiative has clear, visible, and actionable metrics