Solution Lead - Nursing

Abridge Abridge · Vertical AI · Tier 1 · Remote · Commercial

This role is for a Solution Lead - Nursing at Abridge, a company that uses an AI-powered platform to transform patient-clinician conversations into structured clinical notes. The role focuses on providing clinical insights, supporting sales, evaluating solutions, and acting as a clinical advocate during customer interactions. The Solution Lead will bridge the gap between clinical practice and technology implementation, ensuring solutions address nursing challenges and translating the value of Abridge's nursing solutions to leadership. This is a product-focused role within the healthcare domain, leveraging AI tools but not directly building them.

What you'd actually do

  1. Serve as a clinical resource supporting sales and partner success teams by demonstrating how Abridge’s nursing solutions enhance clinical workflows and patient outcomes.
  2. Partner closely with commercial teams during demos, customer presentations, and strategic engagements, providing clinical credibility and subject matter expertise to executive-level audiences.
  3. Act as the "boots on the ground" voice of nursing, engaging directly with prospective and current customers, including senior leadership, to articulate clinical value, address questions, and facilitate adoption.
  4. Regularly provide insights and feedback from prospect interactions to the product and engineering teams, assisting in prioritizing product enhancements to align with clinical needs.
  5. Represent Abridge at industry conferences, webinars, and events as a clinical thought leader, enhancing Abridge’s credibility within the healthcare community.

Skills

Required

  • Significant experience as a Registered Nurse, ideally within acute care, critical care, or med-surg background.
  • Proven track record working in healthcare technology roles (e.g., Clinical Informatics, Enterprise Analytics, Implementation Executive), demonstrating successful adoption and integration of clinical solutions.
  • Exceptional ability to clearly communicate complex clinical and technical concepts to diverse stakeholders, including frontline clinicians, healthcare executives, and technical teams.
  • Demonstrated experience and comfort engaging and influencing senior executives, including CNOs, CNIOs, CMIOs, CIOs, and CFOs.
  • Demonstrated ability to work cross-functionally, influence without direct authority, and serve as a trusted clinical advisor internally and externally.
  • Ability to evaluate clinical workflows, identify opportunities for improvement, and translate clinical requirements into technological solutions.

Nice to have

  • MSN or equivalent advanced nursing degree preferred.
  • Experience in clinical success, implementation leadership, clinical analytics, or similar roles within major health systems or healthcare technology companies (e.g., Epic).
  • Proven ability to manage and lead teams or complex projects, ideally with experience in healthcare quality, analytics, and informatics initiatives.

What the JD emphasized

  • AI-powered platform
  • generative AI for healthcare
  • AI-generated summaries
  • responsible deployment of AI
  • clinical needs