Solution Lead - Revenue Cycle

Abridge Abridge · Vertical AI · Tier 1 · Remote · Commercial

This role is for a Solution Lead focused on the Revenue Cycle within a healthcare AI company. The individual will act as a subject matter expert, bridging clinical documentation, revenue cycle operations, and technology implementation. They will support sales, engage with senior healthcare executives, and provide feedback to Product Management and Engineering to ensure solutions align with industry best practices and customer needs. The role also involves thought leadership and representing the company at industry events.

What you'd actually do

  1. Act as the primary resource on Revenue Cycle and Clinical Documentation Improvement for our sales and partner success teams, demonstrating the tangible financial and clinical outcomes delivered by Abridge’s solutions.
  2. Collaborate closely with the commercial organization to support client engagements, demos, and strategic discussions, emphasizing financial impact, improved documentation accuracy, coding optimization, and revenue integrity.
  3. Engage directly with senior healthcare executives, including CFOs, CIOs, Revenue Cycle leaders, CDI directors, and clinical leadership to communicate the strategic value and ROI of Abridge solutions.
  4. Establish and manage a structured feedback loop by capturing the voice of the customer and collaborating directly with Product Management, Engineering, and Implementation teams to ensure our Revenue Cycle and CDI solutions align closely with industry best practices, customer requirements, and emerging market needs.
  5. Serve as a visible leader within the industry, representing Abridge at conferences, industry panels, webinars, and customer advisory sessions to reinforce our market presence and thought leadership in revenue cycle and CDI.

Skills

Required

  • Extensive background in Revenue Cycle operations and Clinical Documentation Improvement, including coding optimization, documentation accuracy, denials management, and revenue integrity.
  • Demonstrated experience implementing, integrating, or supporting healthcare technologies, specifically those targeting revenue cycle management, CDI solutions, or related platforms.
  • Exceptional ability to articulate complex financial, clinical, and technical concepts clearly to senior executives and clinical leaders.
  • Proven success in cross-functional collaboration, influencing without direct authority, and serving as a trusted advisor both internally and externally.
  • Strong capability in analyzing complex workflows, revenue opportunities, compliance requirements, and translating these insights into actionable recommendations and solutions.

Nice to have

  • Bachelor’s degree required; advanced degree preferred (e.g., MBA, MHA).
  • Prior experience working in or with major healthcare systems, health-tech companies, or revenue cycle consultancies.
  • Proven experience engaging and influencing senior-level stakeholders in healthcare finance and revenue cycle management.

What the JD emphasized

  • primary resource on Revenue Cycle and Clinical Documentation Improvement
  • senior healthcare executives
  • voice of the customer
  • Product Management, Engineering, and Implementation teams
  • senior-level stakeholders in healthcare finance and revenue cycle management