Solutions Architect

Together AI Together AI · Data AI · London, United Kingdom · Customer Success

Solutions Architect at Together AI, a research-driven AI company focused on lowering the cost of AI systems. This role involves working with customers to build Generative AI applications using open-source models, acting as a technical advisor, running demos and POCs, and collaborating with sales. Requires strong technical background in AI/ML, GPU technologies, Python/JavaScript, and familiarity with infrastructure services. The role contributes to product feedback and educational content creation.

What you'd actually do

  1. Act as a technical advisor to our most strategic customers, deeply embedding with them to support the ideation and development of innovative applications using OSS models on Together AI
  2. Run complex demonstrations and POCs of Together’s entire stack, including both hardware and software solutions
  3. Collaborate with sales to qualify new prospects and support existing customers along their journey to build cutting-edge Generative AI solutions
  4. Build and maintain strong relationships with customer leadership and stakeholders, ensuring the successful deployment and scaling of their applications
  5. Deliver high-value feedback to our Product, Engineering, and Research teams, ensuring our platform continues to evolve to meet customer needs

Skills

Required

  • 5+ years of experience in a customer-facing technical role
  • at least 2 years in a pre-sales function
  • Excellent communication and interpersonal skills
  • Ability to consult with new and existing customers to map business needs to technical solutions
  • Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments.
  • Strong understanding of training, fine-tuning and inference in the context of open source LLMs
  • Proficiency in Python and JavaScript
  • experience building and delivering prototypes on API platforms.
  • Familiarity with infrastructure services (e.g., Kubernetes, SLURM)
  • infrastructure as code solutions (e.g., Ansible)
  • container infrastructure Docker)
  • scripting and programming languages (Python, Javascript)
  • Strong sense of ownership
  • willingness to learn new skills
  • Ability to operate in dynamic environments
  • adept at managing multiple projects
  • comfortable with frequent context switching and prioritization.

Nice to have

  • passionate about AI and customer success
  • deeply technical professional

What the JD emphasized

  • deeply embedding with them to support the ideation and development of innovative applications using OSS models on Together AI
  • customer success
  • Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments.
  • Strong understanding of training, fine-tuning and inference in the context of open source LLMs
  • Proficiency in Python and JavaScript, with experience building and delivering prototypes on API platforms.

Other signals

  • customer-facing technical role
  • pre-sales function
  • Generative AI applications
  • OSS models on Together AI
  • open source LLMs