Solutions Architect

MongoDB MongoDB · Enterprise · Kuala Lumpur, Malaysia · Solutions Consulting Scaled Services

Solutions Architect role focused on pre-sales technical alignment, guiding customers to design and build scalable systems using MongoDB's data platform, including generative AI and RAG architectures. The role involves customer advising, sales partnership, and demand generation.

What you'd actually do

  1. Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
  2. Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
  3. Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
  4. Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
  5. Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction

Skills

Required

  • 8 to 11 years of related industry experience
  • 5-7 years of experience in a customer facing role
  • Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)
  • Experience implementing scalable and highly available distributed systems in the cloud and on-prem
  • Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
  • Excellent presentation, communication, and interpersonal skills
  • Ability to work with a cross functional sales team
  • Bachelor’s degree or equivalent work experience
  • Fluency in Mandarin language

Nice to have

  • MongoDB Product Suite Mastery
  • Atlas and Advanced Services
  • Atlas Stream Processing
  • Atlas Data Lake
  • Atlas Full-Text Search
  • Atlas Vector Search
  • Charts
  • Relational Migrator
  • Hyperscaler Ecosystem
  • Complementary Technologies
  • Apache Kafka
  • Kubernetes
  • Modern Architecture Design
  • Design Patterns and Methodologies
  • microservices
  • DevOps
  • cloud
  • security
  • Cutting Edge RAG and AI Architectures
  • Sales Techniques and Soft Skills
  • Effective Communication
  • Client Interaction
  • Industry Insights
  • Diverse Market Verticals

What the JD emphasized

  • customer success
  • technical sales
  • solution architecture
  • generative AI
  • RAG