Solutions Architect - Nashville - Sled

Elastic Elastic · Enterprise · Nashville, TN · SA - USPS SLED

Solutions Architect for Elastic's SLED (State, Local, Education) market, focusing on technical presales and customer advisory roles. The role involves understanding customer needs, articulating how Elastic's Search AI Platform addresses them, enabling sales teams and partners, and providing customer feedback to engineering. The company emphasizes its AI capabilities in search, security, and observability.

What you'd actually do

  1. Serving as the technical point of contact for your accounts and account managers in your assigned territory.
  2. Building a comprehensive understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
  3. Creating and owning value based relationships at all levels in customer organizations.
  4. Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
  5. Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.

Skills

Required

  • Technical presales experience
  • Experience selling and implementing technology
  • Ability to articulate and sell benefits of modern platforms, software and technologies
  • Customer relations skills
  • Ability to influence
  • Ability to inspire groups

Nice to have

  • Curiosity
  • Continuous learner

What the JD emphasized

  • US CITIZENSHIP REQUIRED