Overview
Microsoft has created the Frontier Company, a new operating business built to deliver end-to-end AI transformation, embedding industry and engineering experts directly alongside customers to co-design, deploy, and continuously improve AI systems against measurable business outcomes. It is a $2.5B investment in 6,000 of the industry’s best experts, and AI Business Solutions sits at its core. The distinction that defines us is simple: most AI companies deliver outputs; we deliver outcomes, measured against real business value. This role is where that ambition becomes real for Workforce across EMEA.
As an EMEA AI Business Solutions Architect Manager you will lead a team of high performing Consultants and Solution Architects, driving impact across both presales initiatives and active delivery engagements, integrating Workforce project archetypes from solutioning to delivery. Your focus will include aligning organizational priorities with clients’ AI transformation journeys, such as industry-specific Copilots and AI agents while also overseeing deal shaping, quality assurance in pursuits and delivery, and active executive stakeholder engagement in key engagements.
You will define team objectives and outcomes, enable success across boundaries and help the team adapt and learn. You will be responsible for attracting and retaining great people. You will focus on understanding Customer and Partner technical environments and deployment using our methodologies, patterns and practices and support practice development as a trusted advisor to internal and external stakeholders. You will shape and support project execution by gathering insights and working with various stakeholders. You will be accountable for architecture and solution design within your team, which will include the review and approval of solutions during our deal shaping and project reviews. You will also ensure the generation of intellectual property and developing a network of relationships, initiating community events, mentoring colleagues and thought leadership.
The ideal candidate will demonstrate deep solution expertise across the Microsoft platform and AI, with a strong advantage given to those with experience in business transformation and delivery, with expertise in Workforce and/or Business Processes. They will also demonstrate exceptional delivery leadership across a complex and diverse geographic landscape, playing a critical role in shaping, selling, and delivering a wide range of customer engagements, including high-impact, strategically significant programs. A strong consulting background is essential, with proven experience in presales and delivery leadership, managing large teams, and accountability for team-level delivery budgets and engagement performance.
Reporting to the EMEA Workforce Consulting Practice Lead, you will lead a blended, multidisciplinary team of Consultants and Solution Architects within the new Workforce Practice, partnering closely with your aligned EMEA Area. Workforce is one half of AI Business Solutions’ “one engine,” operating hand in hand with Business Process to lead Microsoft’s Copilot and agentic opportunity.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**About Industry Solutions Delivery **
Industry Solutions Delivery (ISD) helps customers transform the potential value of Microsoft cloud technologies into realized value for their business, employees and customers. ISD is on a multiyear transformation to increase value, relevance and partnership with our customers and partners which is both contributing to Microsoft revenue as well as accelerating ACR growth and AI transformation. We are on the front lines of innovation, working side-by-side with our customers to drive value across the entirety of their digital transformation journey.
Responsibilities
People Management
This role drives team success through empowerment, accountability, and Microsoft’s leadership principles:
- Model: Live Microsoft’s culture, values, and leadership principles.
- Coach: Set clear objectives, enable cross-boundary success, and help the team learn and adapt.
- Care: Attract, retain, and grow talent by understanding individual strengths and aspirations.
- Create clarity, empower ownership, and reinforce accountability across the team.
- Bring the team along the AI First journey by building confidence, adoption, and practical capability.** **
Practice Growth
This role shapes practice growth by identifying scalable opportunities, driving reuse, and advancing Microsoft’s AI-led transformation:
- Bring the practice along the AI First journey by embedding AI into ways of working, delivery motions, and customer value creation.
- Apply customer and partner insights to shape project definition, execution, and growth opportunities.
- Ensure architecture approaches meet Microsoft commitments and customer needs.
- Drive IP creation, asset reuse, and best practices across pre-sales and delivery.
- Build networks that increase influence, remove blockers, and bring in broader perspectives.
- Stay current on Microsoft technologies, strategy, and capabilities.
Architecture Design and Deployment
- Lead architecture design and deployment across complex customer engagements, ensuring alignment to business priorities, Microsoft commitments, and measurable value.
- Ensure teams can articulate the AI and agentic value proposition, ROI, cost implications, pricing assumptions, and operational impact of the solution to customers and stakeholders.
- Embed AI efficiencies into solution design, estimations, resourcing, pricing, and delivery planning to improve value, quality, and predictability.
- Guide teams in translating customer requirements, constraints, and regulatory considerations into clear, traceable architecture decisions.
Delivery Excellence
- Drives delivery quality and engagement health across the team, leading a rhythm of business (ROB) and a culture of excellence.
- Manages team-level financial performance, including utilization, engagement margin, and profitability, within budget and with sound risk management.
- Contributes to forecasting and business reviews (e.g., utilization, consumption, delivery health), providing accurate signals to the Consulting Practice Lead.
- Partners with sales on presales and deal shaping to ensure solution quality and deliverable commitments.
What Success Looks Like
Accelerated AI market growth across EMEA: new Copilot and agentic opportunities shaped, won, and delivered at scale. You will be a key contributor to enable the deployment of influenced Copilot seats.
Solution integrity and quality: architectures that meet Microsoft commitments, de-risk delivery, and drive measurable customer outcomes.
A high-performing, growing team: skilled Consultants and Architects with clear career paths and deep AI capability.
Strong delivery and financial performance: healthy utilization, engagement margin, and quality across your team’s portfolio.
Trusted customer and Area partnership: strong technical relationships, high satisfaction, and reliable presales support to your aligned Area.
Repeatable impact: reusable IP, accelerators, and best practices that scale beyond any single engagement.
Other
- Embody our culture and values
Qualifications
- Passion for AI and an AI-first mindset, with experience leveraging AI tools to enhance day-to-day operations, customer impact, and business outcomes.
- Extensive experience designing, advising on, and delivering AI-enabled business solutions
- Proven track record leading architecture teams, setting technical direction, ensuring solution quality, and driving successful delivery of complex, enterprise-scale transformation programmes.
- Proven ability to lead architecture design, governance, and complex solution delivery.
- Experience in pre-sales and/or sales roles, with a proven track record of driving customer outcomes and business growth.
- Proven people management experience, including leading, coaching, and developing teams of solution architects and technical specialists.
- Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.OR equivalent experience.
While specific locations are highlighted, we are open to considering candidates from other locations across Europe based on business needs.
Solution Architecture M5 - The typical base pay range for this role across Portugal is € 59,000.00 - € 103,900.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/portugal-corporate-pay.html
Solution Architecture M5 - The typical base pay range for this role across Czechia is Kč 1,608,000.00 - Kč 3,683,000.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/czech-republic-corporate-pay.html
Solution Architecture M5 - The typical base pay range for this role across Romania is lei 279,700.00 - lei 556,300.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html
Solution Architecture M5 - The typical base pay range for this role across Croatia is € 61,900.00 - € 138,800.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/croatia-corporate-pay.html
Solution Architecture M5 - The typical base pay range for this role across Slovenia is € 69,000.00 - € 153,000.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/slovenia-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**