Solutions Consultant

Brex Brex · Fintech · New York, NY +3 · Sales

Solutions Consultant at Brex, an intelligent finance platform that uses AI-native automation to help companies manage spend. This role focuses on understanding customer needs, aligning Brex solutions to business outcomes, and driving the sales process by translating technical capabilities into business value. It involves collaborating with sales and cross-functional teams to support technical validation and ensure alignment on solution scope.

What you'd actually do

  1. Conduct structured discovery to understand customer workflows, pain points, and decision criteria
  2. Identify key value drivers and align solutions to measurable business outcomes
  3. Own the solution narrative: Design and deliver tailored product demonstrations that connect directly to customer needs
  4. Translate complex technical capabilities into clear, compelling business value
  5. Drive deal strategy with Sales, including partnering with Account Executives to develop deal strategy and influence customer decisions

Skills

Required

  • 3 - 4+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing roles in SaaS
  • Strong discovery skills with the ability to diagnose business problems, not just respond to requirements
  • Ability to communicate complex concepts clearly to both technical and non-technical audiences
  • Experience presenting to senior stakeholders, including executive-level audiences
  • Strong collaboration skills and ability to partner effectively with Sales and cross-functional teams
  • Comfort with ambiguity and ability to create structure in evolving environments
  • Curiosity and a desire to continuously learn, improve, and refine your approach

What the JD emphasized

  • customer workflows
  • pain points
  • business outcomes
  • customer needs
  • business value
  • deal strategy
  • customer decisions
  • customer requirements
  • solution scope