Solutions Consultant, Federal

Figma Figma · Enterprise · United States · Sales

This Solutions Consultant role at Figma focuses on supporting Federal accounts. The primary responsibility is to act as a technical advisor to sales teams and customers, demonstrating the value of the Figma platform, addressing IT and security concerns, and influencing the product roadmap. While AI is mentioned as a feature of the Figma platform, this role is not directly involved in building or developing AI/ML models or systems. It's a customer-facing, consultative role focused on selling and scaling the adoption of the existing platform.

What you'd actually do

  1. Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
  2. Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers
  3. Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale
  4. Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
  5. Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.

Skills

Required

  • 8+ years of professional experience
  • 4+ years in sales engineering or solution consulting within a SaaS organization
  • Proven ability to quickly learn new technologies and effectively position solutions in presales
  • defining success criteria
  • leading evaluations
  • Strong communication skills
  • experience delivering compelling presentations and product demonstrations to a variety of audiences
  • Experience with front-end development or the developer lifecycle

Nice to have

  • Experience consulting federal agencies and/or partners on SaaS solutions
  • Experience using or working with Figma, or other UX/UI experience