Solutions Engineer/auth0

Okta Okta · Enterprise · United States · Remote · SE Field-321

Solutions Engineer for Okta's Auth0 product, focusing on identity and access management (IAM) for AI and human identities. The role involves understanding customer needs, delivering product demonstrations, planning Proof of Concepts, and providing feedback to product management. Requires strong technical acumen in IAM, web/mobile/backend development, APIs, and cloud platforms, along with excellent customer engagement and communication skills.

What you'd actually do

  1. Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
  2. Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
  3. Answer product feature and technical questions from customers, partners and Okta colleagues
  4. Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
  5. Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Skills

Required

  • 5+ years of pre-sales engineering experience in IAM
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning
  • Hands-on experience in web development (JavaScript, HTML, frontend frameworks)
  • Hands-on experience in mobile development (iOS, Android)
  • Hands-on experience in backend development (Java, C#, Node.js, Python, PHP, Ruby)
  • Hands-on experience with IP-based real-time communications
  • Experience working with REST APIs
  • Experience working with API Gateways
  • Experience working with SDKs
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.)
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Passion for serving customers
  • Ability to quickly communicate complex technical ideas
  • On-the-fly whiteboard explanations
  • Elite communication skills
  • Presenting to highly skilled and experienced audiences
  • Territory management skills
  • Pipeline building
  • Collaboration with sales counterparts

Nice to have

  • Experience with Auth0, Auth0 FGA, or OpenFGA
  • Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.)
  • Experience integrating with microservices
  • Experience integrating with data lakes
  • Experience integrating with customer data platforms
  • Developed ReBAC or Fine-Grained Authorization models

What the JD emphasized

  • 5+ years of pre-sales engineering experience in IAM
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications
  • Experience working with REST APIs, API Gateways, and SDKs
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.)
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued)
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence