Solutions Engineer, Auth0 (eastern Usa)

Okta Okta · Enterprise · United States · Remote · SE Field-321

Solutions Engineer for Okta's Auth0 product, focusing on pre-sales technical expertise to help enterprise customers understand and adopt Okta's identity solutions, particularly in the context of AI. Responsibilities include understanding customer needs, delivering product demonstrations, planning Proof of Concepts, and providing feedback to product management. Requires strong IAM expertise, technical proficiency in development and cloud platforms, and excellent customer engagement skills.

What you'd actually do

  1. Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Enterprise Customers understand the value of Okta’s solutions
  2. Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
  3. Answer product feature and technical questions from customers, partners and Okta colleagues
  4. Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
  5. Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Skills

Required

  • 5+ years of pre-sales engineering experience in IAM
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications
  • Experience working with REST APIs, API Gateways, and SDKs
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.)
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued)
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.

Nice to have

  • Experience with Auth0, Auth0 FGA, or OpenFGA
  • Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.)
  • Experience integrating with micro services, data lakes, or customer data platforms
  • Developed ReBAC or Fine-Grained Authorization models

What the JD emphasized

  • Enterprise Customers
  • customer-facing sales team
  • product demonstrations
  • technical questions
  • Proof Of Concepts
  • product enhancements
  • competitive analysis
  • marketing events
  • subject matter expert
  • Identity and Access Management (IAM) Expertise
  • pre-sales engineering experience in IAM
  • OAuth 2.0, OIDC, and SAML
  • lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning
  • web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications
  • REST APIs, API Gateways, and SDKs
  • cloud platforms (AWS, Azure, GCP, Vercel, etc.)
  • core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • customer-facing role
  • technical ideas
  • Elite communication skills
  • highly skilled and experienced audiences
  • Territory management skills
  • pipeline building
  • collaboration with sales counterparts
  • execution excellence
  • Diagramming experience
  • user journey flows
  • complex architecture diagrams
  • Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.)
  • ReBAC or Fine-Grained Authorization models