Solutions Engineer

Verkada · Enterprise · Tampa, FL · Solutions Engineering

Solutions Engineer role at Verkada, an AI-powered physical security company. Responsibilities include pre-sales technical support, customer advisory, solution design, product demonstrations, and acting as a technical SME. Requires understanding of IT infrastructure, networking, and communication skills. Experience with APIs and Python is preferred. The role is on-site and involves customer-facing technical sales support.

What you'd actually do

  1. Be the trusted technical advisor to key customer stakeholders: CTOs, CISOs, IT Executives, Security Engineers, Network Engineers, Head of Physical Security, etc
  2. Utilize your technical expertise to understand and navigate customer requirements
  3. Collaborate with the Sales team to assess and qualify customer opportunities, and contribute to the design of effective technical solutions
  4. Lead product demonstrations and deliver engaging presentations tailored to both technical and non-technical audiences
  5. Act as the Verkada technical Subject Matter Expert, collaborating closely with other departments such as Product, Support, Marketing, and Enablement

Skills

Required

  • Bachelor's degree in Information and Computer Technology, Cybersecurity, Networking, IT Security, Computer Engineering or related degree from an accredited university
  • Solid understanding of TCP/IP, TLS, DNS, DHCP, NAT, VLANs and L2 devices
  • Outstanding written and verbal communication skills, along with effective presentation abilities
  • Excellent account management, follow-through, and attention to detail
  • Entrepreneurial and positive attitude with a strong desire to learn

Nice to have

  • Experience working with IT infrastructure, Linux operating systems, APIs, Python, and other coding languages preferred
  • Industry certifications are a plus: Network +, Security+, CCNA, AWS Solutions Architect, etc.