Solutions Engineer, Commercial

Notion Notion · Enterprise · New York, NY · Sales

Solutions Engineer for Notion's Commercial segment, focusing on companies of 100-300 employees. This role partners with Account Executives to understand customer goals, deliver tailored demos, scope solutions, and guide prospects through evaluation, security, and deployment. The engineer will also advise on integrations, answer technical questions, support security reviews, create proof-of-concepts, and contribute enablement content. The role requires 2+ years in a customer-facing technical role, experience supporting mid-market deals, and familiarity with APIs, integrations, and security concepts like SSO/SAML. While not requiring AI expertise, curiosity and willingness to adopt AI tools are expected.

What you'd actually do

  1. Partner with AEs on customer engagements across the Commercial segment to understand goals and success criteria
  2. Lead discovery, design solution approaches in Notion, and deliver persuasive product demos tailored to each prospect’s workflows
  3. Advise on integrations and basic technical topics such as SSO/SAML, SCIM, and admin controls, escalating to specialists for deeper needs
  4. Answer product and technical questions, and support standard security and procurement reviews with clear, timely responses
  5. Create proof-of-concepts and example workspaces that showcase how Notion can replace point tools and support team-wide workflows

Skills

Required

  • 2+ years in a customer-facing technical role such as Solutions/Sales Engineer, Product Manager, Solution Consultant, or Implementation Specialist
  • Experience supporting mid-market or Commercial deals, ideally at a SaaS company
  • Ability to explain APIs and integrations at a conceptual level and map them to customer workflows
  • Familiarity with identity and security concepts such as SSO/SAML, SCIM, user provisioning, and basic security reviews
  • Strong written and verbal communication, with the ability to translate business needs into practical solution designs and clear next steps
  • Solid project coordination skills with the ability to run multiple evaluations in parallel
  • Adaptable, resourceful, and comfortable working in a fast-changing environment

Nice to have

  • Hands-on experience with Notion as a power user or workspace admin
  • Light scripting experience or the ability to write basic examples with the Notion API
  • Experience with relational data modeling and designing information architecture
  • Exposure to RFPs, security questionnaires, and procurement processes
  • Experience in a product-led growth environment

What the JD emphasized

  • 2+ years in a customer-facing technical role such as Solutions/Sales Engineer, Product Manager, Solution Consultant, or Implementation Specialist
  • Experience supporting mid-market or Commercial deals, ideally at a SaaS company
  • Ability to explain APIs and integrations at a conceptual level and map them to customer workflows
  • Familiarity with identity and security concepts such as SSO/SAML, SCIM, user provisioning, and basic security reviews