Solutions Engineer, Deel It | North America

Deel Deel · Enterprise · Canada · S&M

Solutions Engineer role at Deel, a global payroll and HR platform. The role supports the IT Sales Team by partnering with Account Executives and Product teams to assist prospective clients exploring Deel's IT product suite, which includes global hardware procurement and device lifecycle management. Responsibilities involve understanding client needs, designing IT solutions, presenting technical aspects, and advising on implementation and compliance. Requires experience in client-facing roles, understanding of IT asset management or SaaS integrations, and strong communication skills.

What you'd actually do

  1. Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to global IT equipment deployment, asset lifecycle management, and cross-border workforce support.
  2. Design and present tailored IT solution packages that may include device procurement/leasing models, HRIS integrations, global device lifecycle solutions, and SLA-backed managed services.
  3. Act as the technical voice in client meetings - owning demos, RFP responses, IT security reviews, and product deep-dives.
  4. Translate customer workflows and requirements into proposed configurations and processes within Deel’s IT platform.
  5. Advise on implementation considerations across multiple geographies, including compliance, import/export logistics, and local market nuances.

Skills

Required

  • 3+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role - preferably in SaaS, IT Asset Management, or HR Tech.
  • Strong understanding of IT procurement, device lifecycle management, or SaaS integrations (ITSM systems, MDM, SSO, Endpoint Security etc).
  • Comfort discussing APIs, data flows, and systems architecture with both technical and non-technical stakeholders.
  • Excellent communication and storytelling skills - able to simplify complex solutions and clearly articulate ROI.
  • Strong cross-functional collaboration instincts and the ability to manage competing priorities in fast-moving sales cycles.
  • Deep analytical mindset with the ability to build excel based tools to drive client solutions.

Nice to have

  • Experience supporting enterprise clients in multi-country environments.