Solutions Engineer, Downmarket (pre-sales) - Emea

Vanta · Enterprise · Dublin, Ireland · Revenue

This role is a Solutions Engineer focused on the pre-sales technical aspects of Vanta's product, which helps businesses manage security and compliance. While the company uses AI and the role is open to using AI tools, the core function is not building or researching AI models.

What you'd actually do

  1. Scale Technical Knowledge: Design, build, and maintain a library of self-service technical assets, including automated demos and solution guides, to scale technical knowledge across the Account Executive team.
  2. Technical Partnership: Serve as the primary technical partner and coach for Account Executives, driving their self-sufficiency in discovery, technical qualification, and demo delivery.
  3. Process Optimisation: Streamline and standardise the technical pre-sales process to efficiently support a high volume of new business opportunities within the segment.
  4. Provide specialised technical support for highly complex or strategic deals that require deep expertise.
  5. Develop a deep understanding of our product capabilities, integrations, configurations, partner ecosystem, and competitive landscape.

Skills

Required

  • 5+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title
  • B2B SaaS experience
  • Proven ability in leveraging technical proficiency to design and implement scaled pre-sales solutions
  • Deep technical proficiency to identify and validate technical, operational, and business pain points
  • Outstanding communication, storytelling, and active listening abilities
  • Focusing on strategic discovery to uncover the why and urgency behind customer needs
  • Outstanding communication and presentation skills focused on technical coaching and development of Account Executives
  • A strong bias for automation and process improvement
  • Deep understanding of Vanta’s product, core value propositions, and key integrations
  • hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux)
  • strong project management skills
  • operate in a startup environment
  • Be creative, technical, and naturally persuasive; detail-oriented and organised

Nice to have

  • familiar with REST API development and service integrations
  • prior experience in the cybersecurity space
  • Open to using AI to amplify their skills and strengthen their work

What the JD emphasized

  • customer-facing, technical experience
  • Scalable Solution Design
  • Strategic Problem Solver
  • Exceptional Communicator
  • Customer-Centric Advocate
  • Technical Coaching
  • Process Optimisation
  • Technical Proficiency
  • hands-on experience with cloud platforms
  • startup environment