About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
This role is for someone who wants to own the technical win. As a Solutions Engineer (EMEA) at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in enterprise sales cycles where you have had to earn the technical win, not assume it.
Hightouch sits at the intersection of two powerful technological shifts: the rise of agentic AI and the maturation of the cloud data warehouse. We are solving real, complex problems at the intersection of marketing and data. As an SE, you will become a product expert, a trusted advisor to buyers, and a meaningful contributor to a team that is still early in building something significant.
This role is particularly exciting as we are looking for our first German speaking Solutions Engineer aligned to the EMEA team. You will work across all customers in the German market, but also have the opportunity to work with the wider EMEA team as well. _must be based in Europe, outside of Germany _
What You’ll Do
- Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
- Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s Customer Studio, Identity Resolution, Match Booster, and Agentic Marketing Platform.
- Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
- Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
- Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives
What Success Looks Like
Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months. You will begin contributing beyond your own deals and raising the collective bar for the team within a year.
What We’re Looking For
Required
- 3+ years of progressive pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
- Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
- Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
- Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
- Experience in competitive enterprise sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
- Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
- A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.
Bonus
- Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
- Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role.
- Experience in a high-growth B2B SaaS company scaling through a significant inflection point.
Why Hightouch
We are building something that has the potential to redefine how companies use data to drive marketing outcomes. We’ve doubled in size each of the last three years, earned recognition as a Gartner Magic Quadrant leader in CDP, and have been acknowledged in the top 10 of the Forbes Best Startups list the last two years.
Beyond the market position and the customer list, what makes this team worth joining is the culture and values. Two core values exemplify how this team operates:
**Forever Hungry — **We are ambitious and we celebrate wins, but we are never fully satisfied. We are always looking for ways to push further, move faster, and do more for our customers and each other.
**Raising the Bar — **We have high expectations for performance and believe in having exceptional talent in every position. We look deeper than credentials, prioritize trajectory over pedigree, and invest in people who make everyone around them better.
As an SE at Hightouch, you will have the autonomy to shape your territory, the product complexity to do technically meaningful work, and a team around you that makes it worth showing up for.
* Travel required for customer and team engagements.
E-Verify Statement
_Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants. __ __E-Verify Notice__ __E-Verify Notice (Spanish)__ __Right to Work Notice__ __Right to Work Notice (Spanish)_