Solutions Engineer, Expansion

Vanta · Enterprise · U.S. · Remote · Revenue

This role is for a Solutions Engineer focused on customer-facing technical expertise to drive renewals and expansion opportunities for Vanta's product. The role involves building technical partnerships, influencing product strategy, and understanding product capabilities. While the company uses AI, this role is not directly building or researching AI models.

What you'd actually do

  1. Partner with Account Managers to identify, qualify and drive renewals and expansion opportunities
  2. Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications
  3. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy
  4. Lead and manage Proof of Value (POV) engagements for customers evaluating package upgrades or new Vanta products
  5. Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer

Skills

Required

  • 3+ years of customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
  • Outstanding communication abilities
  • Track record of working on multiple projects simultaneously
  • Hands-on experience with cloud platforms: AWS, GCP, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
  • Strong project management skills
  • Creative, curious, technical, and naturally persuasive
  • Detail-oriented and organized
  • Ability to interact with various titles and roles within an organization

Nice to have

  • Familiarity with REST API development and service integrations
  • Prior B2B SaaS experience

What the JD emphasized

  • customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
  • Hands-on experience with cloud platforms: AWS, GCP, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.