Solutions Engineer II

Disney Disney · Media · Bangalore, India

This role is for a Solutions Engineer II at Disney, focusing on developing and implementing the MyDisneyToday ServiceNow portal to enhance employee experience. The role involves translating business requirements into functional software solutions using ServiceNow technologies, with a strong emphasis on UI/UX, platform best practices, and ITIL/ITSM principles. It requires proficiency in JavaScript, Java, REST, and web technologies, along with experience in agile methodologies.

What you'd actually do

  1. Design and implement ServiceNow Portal experiences for end users, ensuring performance, accessibility, and alignment with platform best practices.
  2. Develop, test, and deploy small to medium software solutions using ServiceNow technologies, including Employee Center Pro.
  3. Conduct initial planning and ensure technical and operational models meet system and business requirements.
  4. Collaborate with technical architects and engineering leads to ensure cross-platform alignment.
  5. Drive UI/UX decisions that meet business requirements and accessibility standards.

Skills

Required

  • ServiceNow Portal technologies
  • Employee Center Pro
  • JavaScript
  • Java
  • REST
  • XML
  • HTML
  • CSS
  • ITIL v3 or later
  • ITSM best practices
  • agile methodologies

Nice to have

  • multiple platforms and integrations
  • Advanced certifications in ServiceNow
  • product management
  • software engineering
  • Master's degree