Solutions Engineer- Sled

Okta Okta · Enterprise · Chicago, IL · SE Field-321

Solutions Engineer for Okta's SLED (State, Local, Education, and Defense) sector, focusing on identity and access management for AI and other cloud security technologies. The role involves technical expertise, customer-facing sales support, product demonstrations, and understanding customer needs.

What you'd actually do

  1. Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
  2. Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
  3. Answer product feature and technical questions from customers, partners and Okta colleagues
  4. Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
  5. Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Skills

Required

  • 3-5+ years pre-sales engineering experience.
  • A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
  • An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
  • Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
  • Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
  • Experience working with REST APIs, API Gateways, and SDKs
  • Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
  • An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Exceptional communicator.
  • Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
  • Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

Nice to have

  • Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
  • Experience integrating with microservices, data lakes, or customer data platforms.
  • Developed ReBAC or Fine Grain Authorization models
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.

What the JD emphasized

  • pre-sales engineering experience
  • Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.