Solutions Engineering Director, Associate Program

Verkada · Enterprise · Bayoffice · Solutions Engineering

Verkada is seeking an Associate Solutions Engineering Program Director to lead and mentor a team of Associate Solutions Engineers (ASEs) through their technical training journey. This role involves overseeing the development and execution of training programs focused on technical domains like computer networking, cloud architecture, and physical security, ensuring ASEs gain hands-on experience and valuable skills for building technical solutions. The position also includes managing ASE progress, coordinating mentorship, and reporting on program performance.

What you'd actually do

  1. Oversee the daily activities of the ASE training program, ensuring ASEs are meeting their learning milestones in areas such as cloud infrastructure, networking, and physical security.
  2. Collaborate with Solutions Engineering leaders and trainers to build and refine training content that meets the evolving technical needs of the company.
  3. Provide mentorship and career development support to ASEs, fostering a positive learning environment and offering guidance on future career paths.
  4. Coordinate hands-on technical projects that allow ASEs to work with Verkada's full product suite, gaining real-world experience in designing and implementing security solutions.
  5. Ensure ASEs are progressing in their communication and presentation skills, preparing them to interface with customers and deliver technical solutions.

Skills

Required

  • 5+ years of experience in customer-facing, pre-sales technical roles.
  • Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure.
  • Excellent organizational skills and the ability to manage multiple priorities.
  • Strong communication and interpersonal skills with the ability to inspire and guide early-career engineers.
  • Ability to thrive in a fast-paced, dynamic environment with a strong sense of accountability and adaptability.

Nice to have

  • Previous experience in technical training or mentorship is highly desirable.
  • Passion for technology, education, and continuous improvement.