Spanish Fluent, Los Angeles | Personal Injury Pre-litigation Case Manager #zr

EvenUp EvenUp · Vertical AI · Los Angeles, CA · Case Operations

This role is for a Personal Injury Pre-Litigation Case Manager at EvenUp, a legal tech company. The primary responsibilities involve managing personal injury cases from intake to resolution, including initiating claims, organizing records, and preparing demand packages. The role requires strong organizational skills, attention to detail, and experience in personal injury legal operations or insurance claims. While the company uses AI, this specific role does not involve building or directly working with AI/ML models.

What you'd actually do

  1. Open insurance claims and serve as the primary liaison with adjusters and carriers.
  2. Request, track, and organize medical records, bills, and police reports.
  3. Ensure treatment progression and awareness of treatment outcomes.
  4. Identify and proactively resolve lien and subrogation issues.
  5. Collaborate with lead paralegals to prepare complete, accurate case files for demand.

Skills

Required

  • 3+ years of experience in personal injury legal operations, case management, or insurance claims
  • Highly detail-oriented
  • Organized
  • Self-motivated
  • Process execution in fast-paced, high-volume environments
  • Clear and professional communication with clients, medical providers, attorneys, and insurers
  • Ownership of work
  • High standards of quality and accountability
  • Comfortable working independently in a remote setting
  • Strong time management skills

What the JD emphasized

  • personal injury
  • highly detail-oriented
  • fast-paced, high-volume
  • remote