Spanish Fluent, Miami | Personal Injury Pre-litigation Case Manager #zr

EvenUp EvenUp · Vertical AI · Miami, FL · Case Operations

This role is for a Pre-Litigation Case Manager at EvenUp, a company using AI to improve personal injury legal services. The role focuses on managing cases from intake to resolution, including opening claims, managing records, and preparing demand packages. It requires strong organizational skills, attention to detail, and experience in personal injury legal operations.

What you'd actually do

  1. Open insurance claims and serve as the primary liaison with adjusters and carriers.
  2. Request, track, and organize medical records, bills, and police reports.
  3. Ensure treatment progression and awareness of treatment outcomes.
  4. Identify and proactively resolve lien and subrogation issues.
  5. Collaborate with lead paralegals to prepare complete, accurate case files for demand.

Skills

Required

  • 3+ years of experience in personal injury legal operations, case management, or insurance claims
  • Highly detail-oriented, organized, and self-motivated
  • Excel at process execution in fast-paced, high-volume environments
  • Communicate clearly and professionally with clients, medical providers, attorneys, and insurers
  • Take ownership of your work and hold yourself to high standards of quality and accountability
  • Comfortable working independently in a remote setting, with strong time management skills

What the JD emphasized

  • personal injury
  • highly detail-oriented
  • fast-paced, high-volume
  • remote