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Job Category
Employee Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Enterprise Onboarding is seeking a highly skilled facilitator and organized coordinator to deliver exceptional onboarding experiences and support our broader learning initiatives. As a Specialist, Enterprise Onboarding & Learning Delivery, you will serve as the face of Salesforce for new hires during their earliest interactions, playing an integral part in delivering a Dreamforce-caliber onboarding experience.
This dynamic role is built for someone who loves engaging directly with people and keeping the operational wheels turning behind the scenes. Your time will be focused on two core areas: Program Delivery (75%) and Operations Support (25%). You will specialize in facilitating and delivering world-class onboarding experiences both virtually and in-person at our Dublin hub, while ensuring our learning and development (L&D) programs are operationally seamless, centralized, and cohesive.
Your Impact
75% – Program Delivery & Facilitation (Virtual & In-Person)
- Dynamic Delivery: Facilitate and deliver high-impact enterprise onboarding programs, ensuring an exceptional, welcoming experience that sets every new hire on a path to long-term success.
- Hybrid Execution: Lead engaging learning experiences across multiple modalities, balancing virtual webinar delivery with high-energy, in-person delivery at our Dublin office hub.
- Participant Engagement: Serve as the primary host and point of contact for new hires during their onboarding journey, guiding them through curriculum paths, answering questions, and bringing Salesforce culture to life.
- Cross-Regional Coordination: Coordinate closely with our global delivery teams to maintain a consistent, high-quality experience globally.
25% – Onboarding & L&D Operations Support
- Logistics & Coordination: Support the day-to-day operations and logistics for onboarding and broader Enterprise Learning initiatives (such as skilling and development programs).
- Data & Roster Administration: Manage session scheduling, participant invitations, track completions, and maintain accurate attendance rosters using internal tracking systems and tools.
- Feedback Coordination: Gather evaluation data and survey feedback from learning programs to help the team analyze program effectiveness and track key performance metrics.
- Financial & Vendor Support: Assist with baseline operational tasks, including tracking program expenses, coordinating purchase orders (POs) via Coupa, and supporting vendor coordination.
Required Skills & Experience
- 3–5 years of professional experience in learning delivery, facilitation, human resources, or program coordination within a fast-paced environment.
- Proven facilitation skills: Confident and capable of presenting to large audiences, both on-camera (virtually) and on-stage (in-person), with a passion for delivering a premium participant experience.
- Explicit organization: Strong project coordination skills with the ability to manage multiple logistical timelines without losing attention to detail.
- Tech-savvy: Experience hosting large-scale meetings on virtual platforms (e.g., Zoom, Slack) and comfort navigating internal collaboration and scheduling tools.
- Data comfort: Ability to compile baseline data, manage spreadsheets, and extract insights from participant feedback surveys.
- Tools: Proficiency with Google Suite (Sheets, Docs, Slides), Slack, and familiarity with enterprise operational platforms (e.g., Coupa, Concur) is a plus.
- Communication & Collaboration: Excellent written and verbal communication skills with a natural ability to connect with diverse groups of people.
- Adaptability: A flexible mindset with the ability to pivot quickly between live delivery energy and focused administrative tasks.
Preferred Skills & Experience
- Experience supporting or delivering learning programs for large, global organizations.
- Familiarity with AI efficiency tools to streamline administrative or communication workflows.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.