Specialist, Market Strategy

Salesforce Salesforce · Enterprise · San Francisco, CA

This role focuses on Market Strategy and Analyst Relations within Salesforce, a company positioning itself as an AI CRM. The Specialist will manage relationships with industry analysts, synthesize market trends, and support positioning in analyst reports. A key responsibility is championing the use of emerging AI tools to improve research synthesis and team productivity, indicating an 'Exploring' AI maturity signal. While the company is heavily AI-focused, this specific role is not directly building or shipping AI models but rather leveraging AI tools and understanding the AI market.

What you'd actually do

  1. Cultivate strategic, trusted relationships with industry analysts and influencers. Execute AR strategies to align analyst perspectives with internal business priorities.
  2. Monitor and synthesize complex industry reports into concise, high-impact summaries for cross-functional stakeholders.
  3. Lead analyst research calls and coordinate key engagements, including briefings, inquiries, strategy days, and major events (e.g., Dreamforce, TDX, etc.).
  4. Support RFIs and formal documentation to secure leadership positioning in major analyst reports (e.g., Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, etc.). Track and report on engagement metrics.
  5. Serve as a trusted advisor to senior executives during analyst meetings; provide feedback, capture key takeaways, and drive follow-up actions.

Skills

Required

  • BA/BS degree
  • Strong understanding of enterprise software, cloud, and AI technology markets.
  • Exceptional verbal and written communication skills with the ability to simplify complex topics.
  • Proficiency with collaboration tools (Slack, Google Workspace)
  • baseline familiarity with AI productivity tools.

Nice to have

  • Proven ability to multitask, prioritize, and meet tight deadlines in a fast-paced environment.
  • A positive, flexible attitude with the "can-do" spirit needed to jump into various projects as part of a dynamic team.
  • Willingness to travel 10-20% across North America.

What the JD emphasized

  • Strong understanding of enterprise software, cloud, and AI technology markets.