Sr. Account Manager (oil & Gas)

Caterpillar · Industrial · Houston, TX

Account Manager for Caterpillar's Oil & Gas division, responsible for customer relationships, sales strategies, and overseeing sales and service offerings for exploration, production, gas compression, and midstream operations.

What you'd actually do

  1. Follow organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements
  2. Develop relationships with c-suite individuals, form relationships on behalf of Caterpillar, develop and own growth strategies for the account to further grow sales, aftermarket, parts
  3. Consult with dealers and internal business partners on the subject of sales and service support of product to “corporate account” customers.
  4. Work directly with customers to collect information, influencing the sale of additional products and custom services to customers, and ensure customers' needs are met

Skills

Required

  • Customer Focus
  • Relationship Management
  • Account Management
  • Decision Making and Critical Thinking
  • Industry Knowledge
  • Effective Communications
  • Negotiating
  • Value Selling

Nice to have

  • An understanding of the oil and gas industry and applications
  • Strong negotiation experience to discuss and adjust proposal elements.
  • Ability to create tailored services proposals that address the specific needs of the customer.
  • Excellent communication and interpersonal skills, with experience building and maintaining client relationships at various level of an organization.

What the JD emphasized

  • customer needs
  • customer solutions
  • customer requirements
  • customer relationships
  • customer needs are met