Sr. Account Manager, Supply Activation

Comcast Comcast · Media · New York, NY

This role focuses on driving programmatic supply strategy and optimizing publisher performance within the FreeWheel ad platform. It involves partnering with publishers, analyzing performance, guiding them on best practices, and collaborating with internal teams to roll out new products. The role also requires providing technical guidance on ad activation and troubleshooting marketplace issues. While the role uses AI-assisted tools and encourages their integration into workflows, its core function is not building AI models but rather optimizing ad tech operations.

What you'd actually do

  1. Partner directly with Publisher SRMs and Publisher Account Managers to support and optimize each publisher's programmatic supply strategy.
  2. Analyze publisher performance across the marketplace and provide data-driven recommendations to improve supply quality, demand activation, and revenue outcomes.
  3. Collaborate with Product, Product Marketing, and Sales Marketing teams to roll out new programmatic products, features, and capabilities to publisher stakeholders.
  4. Serve as a conduit for platform feedback and customer insights, ensuring cross-functional teams understand publisher needs, challenges, and opportunities.
  5. Provide technical guidance on how advertiser demand is activated within the marketplace and how supply-side decisions impact demand fulfillment.

Skills

Required

  • 3–5 years of experience in account management, partner-facing, or operational roles within ad tech
  • Solid understanding of the programmatic ecosystem, including SSP and ad server technologies, DSP buying behavior, auction dynamics, and cross-platform video environments.
  • Demonstrated success managing strategic relationships with publishers, programmatic partners, or enterprise clients.
  • Strong consultative, communication, and relationship-building skills with the ability to translate complex technical concepts into business-friendly insights.
  • Proven ability to interpret customer needs, solve problems, and drive toward revenue-positive outcomes.
  • Proficiency with analytics and reporting tools (e.g., Looker or similar BI dashboards).
  • Comfort working with AI-assisted tools and a demonstrated willingness to integrate AI into day-to-day workflows (e.g., Microsoft Copilot, Glean, large language models).
  • Highly organized and self-motivated with a track record of delivering against goals.
  • Bachelor's degree or equivalent experience.

Nice to have

  • digital video or CTV experience strongly preferred
  • Experience working within or alongside a supply-side platform (SSP) or ad server environment in a publisher-facing capacity.
  • Familiarity with CTV supply chain workflows, including programmatic deal types (PMP, PG, open exchange), yield management, and marketplace dynamics.
  • Hands-on experience with supply configuration, deal troubleshooting, or programmatic ad operations.
  • Understanding of addressability, audience signals, and how identity impacts programmatic demand activation.
  • Experience contributing to cross-functional product feedback loops or participating in product roadmap discussions.
  • Experience using AI tools beyond basic prompting - such as building structured workflows, automating documentation or reporting tasks, or applying agentic AI approaches to operational processes.

What the JD emphasized

  • AI-assisted tools
  • integrate AI into day-to-day workflows
  • building structured workflows
  • automating documentation or reporting tasks
  • applying agentic AI approaches to operational processes