As a Senior UX Designer here at Honeywell, you will lead the charge in enhancing our digital customer experience by developing reusable design components, guiding project-level UX delivery, and ensuring accessibility compliance. You will play a critical role in setting the standard for design and delivery of exceptional customer experiences across our digital properties.
You will report directly to our Director User Exp Design and you’ll work out of our Mexico City, Mexico location on a Hybrid work schedule.
In this role, you will impact Honeywell’s digital customer engagement by building a comprehensive Digital Customer Experience Library, leading UX design for customer-facing applications including eCommerce and GenAI, and driving governance and standardization to ensure seamless, accessible user experiences.
- Build and maintain a Digital Customer Experience Library with GDM-approved reusable components and front-end code to streamline development across businesses.
- Lead project discovery and alignment with product owners, defining UX scope, success metrics, and translating business needs into UX deliverables such as flows, wireframes, prototypes, and specifications.
- Drive adoption of the Digital Customer Experience Library by identifying reuse opportunities and collaborating on fit-gap decisions.
- Partner closely with developers during implementation to provide guidance, answer questions, and review UX/UI for quality assurance.
- Provide UX-focused guidance to development teams ensuring thoughtful end-to-end customer journeys and inclusion of UI in UAT with defined acceptance criteria.
- Ensure compliance with WCAG 2.2 Accessibility Standards across all digital customer experiences.
YOU MUST HAVE
- 5+ years of experience in front-end development processes with a focus on user experience and accessibility.
- Strong knowledge of front-end technologies including HTML, CSS, JavaScript, and modern frameworks such as SCSS, React, and NextJS.
- Experience building and maintaining design libraries and systems using tools like Figma and applying Atomic Design principles.
- Familiarity with WCAG 2.2 standards and accessibility best practices, including experience with accessibility testing tools such as Axe, WAVE, and Lighthouse.
- Proven track record of implementing accessibility standards on web applications and collaborating with UX designers and product teams to translate user needs into technical solutions.
WE VALUE
- Bachelor’s degree in Interaction Design, UI Design, Computer Science, Software Engineering, Human-Computer Interaction (HCI), or a related field.
- Certifications in accessibility such as Certified Professional in Accessibility Core Competencies (CPACC) are a plus.
- Experience working in Agile development methodologies and cross-functional teams.
- Strong problem-solving skills and ability to advocate for accessibility and user experience best practices.
- Ability to communicate effectively with developers, designers, and product managers.
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