Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Senior Analyst will play a critical role in driving data‑driven decision‑making by developing, governing, and delivering key performance indicators (KPIs), advanced analytics, and executive‑level reporting. This role requires strong experience with Modern BI and Analytics Platforms (Incorta), deep knowledge of Procure‑to‑Pay (P2P) processes, and a solid understanding of end‑to‑end (E2E) business processes. The Senior Analyst will partner closely with Finance, Procurement, Accounts Payable, and IT to translate business requirements into actionable insights and scalable reporting solutions.
Job Description
Responsibilities:
KPI & Performance Management
- Design, define, and maintain standardized KPIs aligned with business objectives and operational performance.
- Ensure KPI definitions, calculations, and thresholds are clearly documented and consistently applied.
- Monitor performance trends, identify risks and opportunities, and proactively communicate insights to stakeholders.
- Support executive dashboards and scorecards used for leadership reviews.
Reporting & Analytics
- Develop and maintain automated, self‑service dashboards and reports using Analytic Platforms.
- Translate complex business requirements into scalable semantic data models and reporting views.
- Perform deep‑dive analyses to explain variances, trends, and root causes.
- Ensure data accuracy, integrity, and reconciliation across multiple source systems (e.g., ERP, procurement platforms).
Modern BI and Analytics Platform Expertise
- Serve as a subject‑matter expert for analytics, including data transformation and performance optimization.
- Define best practices for Incorta development, governance, and user enablement.
- Support user adoption by creating documentation, training materials, and guidance for business users.
Procure‑to‑Pay (P2P) & End‑to‑End Process Support
- Leverage strong knowledge of P2P processes, including requisitioning, purchasing, receiving, invoicing, and payment.
- Analyze end‑to‑end process flows to identify bottlenecks, inefficiencies, and control gaps.
- Support continuous improvement initiatives by providing data‑backed insights across upstream and downstream processes.
- Collaborate cross‑functionally to ensure reporting reflects true end‑to‑end performance, not siloed metrics.
Stakeholder Engagement
- Act as a trusted analytics partner for Finance, Procurement, AP, and Shared Services leaders.
- Gather, clarify, and prioritize reporting and analytics requirements.
- Present insights clearly to both technical and non‑technical audiences.
- Mentor junior analysts and contribute to analytics standards and best practices.
General
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Business Processes, Communication, Continuous Improvement, Key Performance Indicators (KPI), Operational Performance, Process Efficiencies
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.