Sr. Application Engineer

DocuSign DocuSign · Enterprise · San Francisco, CA +2 · IT Infrastructure & Operations

Senior Application Engineer for Quote to Cash systems at DocuSign, focusing on delivering technology solutions that scale finance processes. Responsibilities include designing and developing custom application experiences, integrating with internal and third-party systems, and customizing Oracle Fusion ERP. The role requires extensive experience with Oracle cloud applications and integration tools, with a preference for experience with AI frameworks like LLMs and RAG.

What you'd actually do

  1. Partner with Enterprise Integration Services, Enterprise Architecture, and Product Management to define comprehensive system and business solutions across Oracle Subscription Management and Quote to Cash domains
  2. Design and develop custom application experiences and extensions using Oracle Integration Cloud (OIC), Visual Builder Cloud Service (VBCS), and APEX; leverage REST/SOAP APIs to integrate with internal and third‑party systems
  3. Customize Oracle Fusion ERP with App Composer, Page Composer, service mappings, algorithms, Groovy scripting, BI Publisher, and SQL to meet business requirements and close functional gaps
  4. Build integrations and data flows using OIC and related tools (BIP, FBDI, ADFDI), orchestrating resilient, observable pipelines and error handling for high‑volume financial operations
  5. Prepare technical architecture, design, and configuration documentation; contribute to data mapping, code reviews, test scenario definition, troubleshooting, and defect resolution

Skills

Required

  • Bachelor’s degree in Computer Science or a STEM field with relevant IT experience
  • 8+ years of software engineering experience architecting and delivering complex, large‑scale commercial applications or platform services, including Oracle Fusion Cloud ERP and Oracle Integration Cloud
  • 5+ years extending Oracle Fusion Cloud applications using OIC, PL/SQL, VBCS, APEX, Groovy, Java, Oracle cloud APIs, BI Publisher, OTBI, FBDI, BPM, and object workflows
  • Experience with Oracle Quote to Cash modules such as Accounts Receivable, Advanced Collections, Subscription Management, Pricing, and Product Information Management (PIM)
  • Experience with the Oracle cloud application landscape and ability to learn and experiment with new technologies
  • Experience with AI frameworks (including LLMs and RAG), MLOps, Python, and enterprise AI deployment models for internal and external platforms
  • Experience with web service technologies (REST, SOAP, JSON/XML) and modern API practices
  • Experience working within Agile methodologies (e.g., Scrum) and utilizing Jira and Confluence

Nice to have

  • Excellent spoken and written communication
  • Experience with subscription and billing applications like Zuora
  • Experience with payment gateways and self‑service (B2C) business models
  • Hands‑on experience with Salesforce and Apttus applications
  • Expertise in data analysis using SQL and analytical tools (e.g., Excel, Tableau)
  • Experience in Oracle Redwood applications and Oracle Digital Assistant

What the JD emphasized

  • 8+ years of software engineering experience architecting and delivering complex, large‑scale commercial applications or platform services, including Oracle Fusion Cloud ERP and Oracle Integration Cloud
  • 5+ years extending Oracle Fusion Cloud applications using OIC, PL/SQL, VBCS, APEX, Groovy, Java, Oracle cloud APIs, BI Publisher, OTBI, FBDI, BPM, and object workflows
  • Experience with AI frameworks (including LLMs and RAG), MLOps, Python, and enterprise AI deployment models for internal and external platforms