Sr. Associate, Data Process Manager (Auto)
As a Sr. Associate, Data Process Manager in Capital One’s Financial Services Data Strategy and Products (FS DSP) risk management organization, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Sr. Associate, Data Process Manager will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.
**General Responsibilities: **
- Day-to-day oversight of dataset metadata quality review processes. Monitor, report, and plan process improvement or redesign initiatives for metadata standards; define, establish, and manage metadata process controls; identify process improvement opportunities and implement them through collaboration with other groups; make final recommendations for approval on changes.
- Collect, analyze, and measure metadata quality and process data to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in metadata quality that may require additional review.
- Resolve complex metadata quality issues or transactions, where expertise is required to interpret against FS DSP metadata policies, guidelines, or processes; escalate breakdowns in metadata processes by asking the right questions and identifying and involving the right stakeholders to correct breakdowns.
- Maintain formal process documents, including those related to metadata quality standards, and document processes and projects (creating project reports, presentations, business cases, and diagrams).
- Collaborate on larger data strategy initiatives, including representing the FS DSP metadata review function on broader change control forums for input and to represent department interests; challenge forum decisions if project outcome impacts dataset metadata processes. Participate in cross-functional project teams to provide input and partner with groups on execution efforts related to metadata quality.
- Provide training to internal customers on metadata quality standards and review processes; may deliver presentations on metadata compliance, including up to the executive level.
- Conduct dataset metadata reviews, execute routine metadata quality controls, and perform other processes or parts of processes as needed to ensure adherence to standards.
**Basic Qualifications: **
- High School Diploma, GED or equivalent certification
- At least 1 year of experience in Microsoft Office or G Suite productivity software
- At least 2 years of experience in Business Process Management, Project Management, or Risk Management
**Preferred Qualifications: **
- Bachelor’s Degree or military experience
- 1+ years of experience in data governance or data risk management
- 1+ years of experience with SQL and Python
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
****At this time, Capital One will not sponsor a new applicant for employment authorization for this position. ****
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $80,800 - $92,200 for Sr. Process Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).