Sr Associate Deal Ops Manager, Renewals

Workday Workday · Enterprise · Dublin, Ireland

This role is for a Sr. Associate Deal Ops Manager, Renewals at Workday, a company that describes itself as an AI platform for managing people, money, and agents. The role involves pricing Renewals and Add-Ons for existing customers, structuring deals, and supporting strategic and operational decision-making. The focus is on supporting the Sales organization from a deal strategy and operational efficiency standpoint, working with various internal teams to ensure accurate pricing and mutually beneficial agreements. The role requires experience in a sales/deal support role, proficiency with Salesforce, understanding of software pricing models, and expert Excel skills.

What you'd actually do

  1. price Renewals and Add-Ons for existing Customers, structure deals and support strategic and operational decision-making in a fast-growing technology company.
  2. support Workday's Sales organization from a deal strategy and operational efficiency standpoint!
  3. work across multiple organizations including Customer Base Sales, Customer Success Managers, Legal, Strategy and Finance and act as a trusted advisor to help an Account Executive grow a deal through the sales cycle efficiently.
  4. ensures accurate and timely pricing goes out to Customers for Renewals and Add-On functionality, and commercial term documents are prepared and negotiated to yield the most mutually beneficial agreements for Customers and Workday.

Skills

Required

  • Minimum of 2+ years’ experience in similar field.
  • Expert knowledge of Microsoft Excel and prior experience with modeling and analysis is essential in performing the role successfully.
  • Comfortable engaging with cross-functional teams to ensure the best possible support for the sales team & deal cycles.

Nice to have

  • Experience in a sales/deal support role is a plus
  • Proficiency with Salesforce.com is preferred.
  • An understanding of general software pricing models, knowledge of SaaS pricing and licensing models a definite plus
  • High attention to detail and the ability to interpret and handle objections related to Workday subscription policies and commercial terms
  • Team-player and skilled communicator, enjoys engaging with people and forming relationships