Sr. Associate, Product Management, Decisioning Platform Orchestration
The Capital One Decisioning Platform’s Orchestration Team is looking for an exceptional Product Manager to help evolve Capital One’s platform evolution!
The Decisioning Platform aspires to be the one-stop-shop for all critical business decisions at Capital One. In its simplest form, Capital One uses information to determine some commitment (ie, a Decision) we will make to a consumer; for instance, approving them for a credit card, or increasing their credit line. After that, we bring the decision to life by fulfilling it for the customer. We Change Banking For Good by delivering highly resilient world-class technology that enables internal users to respond to rapidly changing market pressures. And we would love to have you on our team!
The Team:
- High Stakes, High Impact Work: We deliver modern, new technology through large-scale business use cases. For instance, every new partnership launch, every credit card booked - we are an important part of that process.
- Modern Tech Stack: This orchestration system is built on AWS cloud technology. It spans a variety of patterns such as APIs and Streaming data, databases for storage, and introducing AI.
- Customer First: We love understanding our internal user’s requirements and building technology to make their lives easier.
- Accountability: You will come with an entrepreneurial mindset to own your product, but get the benefit of a large scale fintech company.
- Collaborative Culture: They say the best thing about Capital One is the people, and you will meet and collaborate with people from all over the organization in this Platform role.
****General Areas of Responsibility: ****
- Translate the high level business goals and strategy into actionable work for engineering teams.
- Own the backlog and "tech debt" based on data-driven insights and stakeholder needs.
- Collaborate cross-functionally with Software Engineers, Architects, Compliance, Data Scientists, and Business Analysts to ensure our orchestration logic is both accurate and performant.
- Create, influence, and execute a robust, proactive roadmap inclusive of platform modernization, business intent, and well managed efforts.
- Drive continuous improvement; use AWS monitoring tools and customer feedback to find bottlenecks and optimize our decisioning flows.
In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:
**Human Centered **
- You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
- You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
****Business Focused ****
- Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
- You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
****Technology Driven ****
- You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
- You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
- You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
**Transformational Leadership **
- By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
- You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert
*We want you if you are:_ _*
- **Intellectually Curious. **You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
- **Communicator & Influencer. **You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
- **Do-er. **You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
- **Passionate & Customer Focus. **You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
- Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
- **Team Player. **You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships
Basic Qualifications:
- Bachelor’s degree or military experience
- At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Preferred Qualifications:
- Bachelor’s degree in computer science or engineering
- 1+ years translating business strategy or analysis into consumer facing digital products
- 1+ years of experience working on core product platforms powering digital experiences
- 1+ years working with cross functional teams as a product owner in an agile development process
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management
Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).