Amazon Now is Amazon's ultra-fast delivery service, bringing everyday essentials — grocery, fresh produce, and household staples — to customers' doors in 30 minutes or less. Operating from a rapidly expanding network of dedicated fulfillment locations across the United States, Amazon Now is redefining speed and convenience for millions of customers.
The R2L (Rapid and Rural Logistics) Analytics team powers the data and insights behind Amazon Now's operations. We build the data infrastructure, reporting, and analytical solutions that enable operational leaders to make faster, smarter decisions as we scale one of Amazon's highest-growth businesses. We are looking for a Senior Business Intelligence Engineer to own the operational analytics ecosystem for Amazon Now across Finance, Supply Chain, Delivery, and Under-the-Roof (UTR) operations.
As a Senior BIE on the R2L Analytics team, you will be the analytics owner for Amazon Now's operational metrics — building the measurement frameworks, data pipelines, and reporting solutions that leadership relies on to run and scale the business. You will work across four critical operational pillars:
Finance — Cost-to-serve analytics, unit economics, and financial performance reporting across the Amazon Now network Supply Chain — Inventory positioning, demand planning, site-level coverage, and network optimization analytics Delivery — Last-mile delivery performance, route efficiency, promise accuracy, and customer experience metrics Under-the-Roof (UTR) Operations — Fulfillment productivity, pick/pack/ship cycle times, processing throughput, and labor efficiency within Amazon Now facilities
This is a greenfield opportunity. You won't be inheriting a mature analytics stack — you'll be building it. The right candidate thrives in ambiguity, moves fast, and is energized by the challenge of defining what "good" looks like for a business that is scaling rapidly.
Key job responsibilities -Define and own the KPI frameworks and metrics that measure Amazon Now's operational health across Finance, Supply Chain, Delivery, and UTR operations -Design, build, and maintain scalable data pipelines (ETL/ELT) that power operational reporting across all four pillars -Develop executive-facing dashboards and automated reports (daily, weekly, monthly business reviews) that drive operational decision-making -Conduct deep-dive analyses to identify cost reduction opportunities, operational bottlenecks, capacity constraints, and process improvements -Build self-serve analytics capabilities so operational stakeholders can answer their own questions at scale -Partner with Finance, Operations, Supply Chain, and Delivery leadership to translate business questions into analytical solutions -Communicate findings and recommendations to senior leadership through clear data storytelling and written narratives
Basic Qualifications
- 10+ years of professional or military experience
- 5+ years of SQL experience
- 1+ years of SQL, ETL or Oracle experience
- 1+ years of processing large, multi-dimensional datasets from multiple sources experience
- 1+ years of performing statistical analysis experience
- 1+ years of developing automated reporting experience
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience with AWS technologies
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining
Preferred Qualifications
- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing, analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 130,400.00 - 176,300.00 USD annually