Sr Commercial Account Executive

ServiceNow ServiceNow · Enterprise · West Palm Beach, FL +1 · Sales

This role is for a Sr. Commercial Account Executive at ServiceNow, focusing on selling software licenses for their AI platform to mid-market clients in Florida. The role involves developing sales strategies, identifying and qualifying prospects, conducting product demonstrations, and managing existing accounts to drive new business revenue. While the company heavily emphasizes its AI capabilities and requires candidates to have experience integrating AI into work processes, the core function of this role is sales, not direct AI/ML development or research.

What you'd actually do

  1. Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
  2. Partner with the marketing team to initiate marketing plans to increase growth
  3. Qualify prospects and develop new sales opportunities and ongoing revenue streams
  4. Arrange and conduct initial product demonstrations and presentations
  5. Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams

Skills

Required

  • 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry
  • Experience achieving sales targets
  • Ability to work in a matrixed support organization using multiple virtual specialists
  • Executive-level relationship management experience
  • Ability to provide transparency to sales process with excellent CRM hygiene
  • Travel: 20-40%, and in some cases up to 50%

Nice to have

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

What the JD emphasized

  • Candidate must reside in the state of FL
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.