About the Role
As a member of the US&C Delivery Commercial Training and Enablement team, you will be responsible for implementing commercial training & enablement programs for our Restaurant commercial team members across the US & Canada. You will partner cross-functionally with global enablement colleagues, product and tools teams, and our sales leaders to help design, develop, and deliver these training programs.
You will report directly to the Head of Sales and Enablement, US&C, and will partner very closely with US&C enablement colleagues for regional Commercial Leadership initiatives as well as with global colleagues on larger initiatives.
What You'll Do
- Manage the implementation of key training enablement programs for sales and account management teams. This includes new hire onboarding, product and systems training, sales skill development, partner management, general go-to-market support and other enablement tools.
- You will work directly with key stakeholders across sales, account management, commercial operations, HR, product, and other teams to complete regular training needs analysis to align on priorities and learning needs.
- You will be responsible for helping design and deliver training and documentation that support the deployment and adoption of sales productivity tools, products, processes, and other resources. This will involve scheduling and hosting training in collaboration with the central team.
- Create and maintain learning content both independently and in partnership with the central instructional design team.
- Collaborate closely with, and act as a liaison between, Sales, Marketing, Product, and Commercial Operations teams to ensure sales teams have relevant and accurate information to do their jobs.
- Always be learner-first, ensuring that your programs not only drive expected performance but are also a good use of time and Uber resources, ensuring that your learners are receiving the knowledge and tools they need to perform optimally.
- Define performance goals and track impact of your programs in achieving improved organizational outcomes.
- Field ad hoc content and support requests from the Commercial and Commercial Operations teams and prioritize activities based on these requests.
- Establish a broad network across the organization that allows you to easily identify internal best practices and rapidly scale & deploy these.
Basic Qualifications
- 3+ years of professional experience in sales, account management, or other relevant sales experience.
- Experience in sales training and/or learning & development.
- Clear communication skills. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.
- Solid project management skills and balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength.
- Curious/solution-oriented mindset, able to work independently and cross-functionally across various teams, profiles, and levels.
Preferred Qualifications
- Experience in coaching and developing others.
- Experience in building training content for both instructor led sessions and eLearning.
- Highly curious and a quick learner who thrives in a dynamic and fast-paced globally collaborative environment.
- Have the ability to switch from high-level program strategy to rolling up your sleeves for implementation.
- Ability to create and deploy learning and enablement tools in a variety of formats.
- Experience with content creation tools, learning management, and sales enablement tools.
- Experience with Salesforce, Google Suite, conversation insights and revenue enablement tools.
- Experience building end-to-end enablement tools and processes based on insights and data
- Availability to travel up to 20% of the time.
For Canada-based roles: Uber may use artificial intelligence (AI) tools to support parts of our recruiting process; however, Uber employees make the ultimate selection and hiring decisions. This advertisement relates to a current, existing vacancy.
For Canada-based roles: The base salary range for this role is CAD$111,000 per year - CAD$123,500 per year.
For Chicago, IL-based roles: The base salary range for this role is USD$113,000 per year - USD$126,000 per year.
For New York, NY-based roles: The base salary range for this role is USD$126,000 per year - USD$140,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$126,000 per year - USD$140,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.